NRG Group UK Ltd renews contract with TNT Logistics UK
17 July 2006 - 11:53 CET
NRG (Nashuatec, Rex-Rotary and Gestetner), a Ricoh company, has renewed its UK distribution contract with TNT Logistics for a further five years. The companies have worked in close partnership for 14 years."TNT Logistics continues to work with us proactively, delivering efficiencies to our constantly evolving business," says Kevin Quinlan, Commercial Manager, NRG Group UK Ltd. "They delight our customers with a high-quality service that matches our products.
TNT Logistics' two-person crews carry out deliveries and installations of advanced digital office machinery from a national distribution centre in Wellingborough, Northants, to NRG's customers and dealers throughout the UK and Ireland.
NRG's product range includes advanced digital mono and colour copiers and printers, multi-functional devices, laser printers in both colour and mono, copy printers and wide format printers.
About 50 people work on the contract and planning the delivery process includes contacting NRG's customers prior to making a delivery. Deliveries equate to 1,000 moves per week. A move includes a delivery and installation, a return, or the relocation of a machine at a customer's premises.
The delivery process includes unpacking the machines, removal of packaging, and the set-up and demonstration of over 95% of products. The physical process may involve using specialist equipment such as stair walkers and, in some cases, it includes the management of crane deliveries and road closures.
New vehicles, complete with internal padding and air suspension, will be introduced to the operation in October. The fleet will be a combination of rigid and articulated vehicles.
Andy Fitt, Managing Director Operations, TNT Logistics UK, says: "We are delighted that after a very thorough competitive tender process NRG has renewed the contract yet again with TNT Logistics. We are very proud of our long-standing relationship with NRG."
Chris Bird, National Service and Logistics Operations Manager, says: "I am delighted to continue the working relationship with TNT Logistics, especially with the increasing emphasis in our market on the supply chain. By working together with TNT, we have opportunities to further reduce capital employed in the order-to-delivery process, whilst maintaining a customer focused and efficient delivery process."
NRG's business has experienced significant organic growth in recent years, especially since the integration in 2005 of Lanier, a subsidiary of Ricoh.
